Questions Answered

Is Visere Captura's license a Software-As-A-Service (SAAS) model or a one time purchase and I own it forever?

Licensing

The short answer is: once purchased, you own the version of the software you purchased forever and you can use it indefinitely. 

At Pictomic, our mission is to maximize the utility of Visere Captura for photographers worldwide. Our team of technologists and developers is dedicated to creating solutions that empower photographers everywhere. We take immense pride in having as many photographers as possible use Visere Captura.  Purchased licenses are also referred to as concurrent licenses.  See Non-Concurrent Licensing for more details.

License Details

Our licensing scheme is designed to make Visere Captura affordable for photographers globally while ensuring the continued maintenance, development, and enhancement of the software. Here's how it works:

  • Upon purchasing the software, you receive one year of upgrades and live technical support (via all communication methods).
  • At the end of the first year, you have two options:
    1. Purchase another year of software upgrades and support, continuing your benefits.
    2. Opt not to purchase additional support. In this case, the software will still run indefinitely, but you won't receive upgrades or live technical support. However, you can use our Knowledge Base for troubleshooting. We strive to make this resource as helpful and informative as possible.
  • The license for Visere Captura is tied to a unique user and computer. If you need to transfer the license to another computer, contact our Technical Support Team for a free transfer, regardless of whether your license is active or expired.
  • After the initial purchase of the software, you can renew the license for one year of support and upgrades at the price of the maintenance license.
  • You can lock in additional years of support by purchasing additional maintenance licenses.

We strongly recommend maintaining an active license to ensure continuous access to the latest versions, bug fixes, and technical support.

Licensing Example

Suppose you purchase Visere Captura on January 1, 2025.

  • You will have access to version upgrades and technical support until January 1, 2026.
  • If you decide not to renew maintenance in 2027, you can continue using any version released before January 1, 2026.
  • If you decide to upgrade in July 2028, you will have to purchase the maintenance license and the upgrade will cover maintenance and support from July 2028 to July 2029.
  • In conclusion, after the initial purchase of the software all future one year upgrades and support will cost the price of the maintenance license.

License Bound to User and Computer

Please be aware that the Visere Captura license is strictly tied to a single user and a single computer. The license file is non-transferable and cannot be moved between different computers or users. If you need to operate Visere Captura on the same computer under multiple user profiles, you will require additional non-concurrent licenses.

Non-Concurrent Licenses

Non-concurrent licenses require the purchase of at least on concurrent license.  See Non-Concurrent Licensing for more details.