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Test your camera using the Canon EOS Utility. |
Solution
While there Here are many some things to keep in mind consider when troubleshooting a Canon camera issue, if connections:
- If the Visere Captura software does not behave the way you expect, you should test your camera using
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Select your camera and operating system and then download the software for your camera. After the download, please test your camera's capture capabilities using the Canon software.
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If the results from the Canon utility differ from the Visere Captura output, please contact our support team and let us know. We will do our best to resolve any discrepancies.
- Information about what camera is supported by different SDKs is available here:
https://developercommunity.usa.canon.com/resource/1666712300000/CDC_EDSDK_Compat_List
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