Problem
When moving Visere Captura dialogs or the application itself, from a laptop to a connected monitor, I sometimes get crashes and other times I don't see the tools windows, or there are strange behaviors with the fonts.
| Tip |
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| title | Font Scaling up to 125% |
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The issue is related to a limitation of the cross platform user interface (UI) library that we are using, namely Qt. This issue may be resolved in the future, with an upgrade to a newer Qt library, but for now the solution is to force Windows to open Visere Captura at a maximum of 125% scaling. |
Solution
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The issue is related to a limitation of the cross platform user interface (UI) library that we are using, namely Qt. This issue may be resolved in the future, with an upgrade to a newer Qt library, but for now the solution is to force Windows to open Visere Captura at a maximum of 125% scaling. Here is how to enforce that for Visere Captura:
- Go to the installation folder of Visere Captura (by default: Program Files\DMMD Inc\VisereCaptura).
- Right click on Visere Captura and select Properties, as shown below
Image Added - Click on Change high DPI settings
Image Added - Check the box saying "Use this setting to fix scaling problems for this program instead of the one in Settings"
Image Added - Set "Custom scaling" to 100% or at most 125%, but not equal or higher than 150%
Image Added - Restart Visere Captura.
Related articles
| Content by Label |
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| showLabels | false |
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| max | 5 |
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| spaces | VC |
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| showSpace | false |
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| sort | modified |
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| reverse | true |
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| type | page |
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| cql | label in ("font-scaling","windows","font") and type = "page" and space = "VC" |
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| labels | windows font font-scaling |
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