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- Install the same version of Visere Captura on the destination computer account as you had on the source computer. Installing a newer version of Visere Captura may prevent the transfer. You cannot install a version built after your license expiration date.
- On the destination computer account, start Visere Captura and initiate a new license registration.
- Email our support team to request the license transfer.
The support team will issue a new license for the destination computer account and disable the license on the source computer account. Please note: Once the license is disabled on the source computer account, it cannot be moved back to the same account. If you anticipate needing the license on the source computer account again, consider purchasing a second license or requesting a non-concurrent license.
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Please note: Once the license is disabled on the source computer account, it cannot be moved back – it can be moved back to a different user account on the same computer. If you anticipate needing the license on the source computer account again, consider purchasing a second license or requesting a non-concurrent license. |
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